COVID-19 Control Measures for Customers, Contractors and other Visitors

at Channel Commercials

Channel Commercials PLC is committed to keeping its staff, customers, contractors and suppliers safe during the Coronavirus pandemic.

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We are open for business, but you’ll see some changes to normal operation.

  • All customers are requested to wear a face covering
  • All persons on site are required to maintain social distancing – please keep 2m apart
  • Our reception and indoor waiting areas have limited capacity – the number of persons permitted in each area is clearly signed on doors – please do not enter if the area is already at capacity
  • Screens are in place on reception desks to protect both our staff and our customers – please stay behind the screens, and do not lean around them
  • If dropping off a vehicle – you’ll be asked to place the keys in a box on the counter
  • Our technicians will use seat covers while in your vehicle and will either wear gloves, or thoroughly sanitise their hands before entering the cab
  • Our courtesy vans are disinfected every 48 hours, using a product which actively kills virus for 72 hours after application
  • While we are accepting cash payments, we would prefer that customers pay by card wherever possible
covid secure

Visiting our Depots


If you are visiting our depots (including contractors), you will be required to fill out a declaration before being granted access. This will be held in accordance with GDPR requirements, and destroyed 30 days after your visit.

Please complete the declaration no more than 24hours before your visit. Where possible, please email this to your contact at CCPLC before travelling to the depot.

We ask that customers consider wearing a face covering while moving around inside our buildings, for your own protection and that of our staff. Suitable face coverings are mandatory on our sites while within 2 meters of our staff or other customers.

If everything is OK with your declaration, we’ll ask to take your temperature using a laser thermometer. If it’s on/over 37.8c unfortunately, we cannot allow you on site. You may wait ten minutes for a further test if you wish.

QR codes are located in all reception areas. Please check-in using the NHS Covid-19 app.

You’ll be asked to sanitise your hands before passing reception.

Covid Secure Compliance Poster

Thank you for your compliance with these important safety measures.

Channel Commercials PLC