Trainee Parts Person

Job: Trainee Parts Person

Contract: Permanent

Based: Strood, Kent

Hours: 45 hours per week, Monday to Friday, hours of work in line with Parts Department shift pattern, plus Saturdays as required

Channel Commercials PLC is a leading commercial vehicle dealer providing sales, parts and servicing for DAF Trucks and MAXUS light commercial vehicles and vans in the South-East.

We have an exciting opportunity for a Trainee Parts Person based at our Strood depot. As a member of the Parts team you will learn how to promote, sell and take orders for commercial vehicle parts.

Key Responsibilities include:-

  • Taking, processing and executing orders from technicians and customers over the phone and face to face
  • Identifying and supplying parts including sourcing non-franchise parts and negotiating costs
  • Processing deliveries including checking against advice notes
  • Invoicing and crediting of parts
  • Receiving and processing parts from advice notes
  • Verification of invoices
  • Upselling by promoting and identifying related parts and advising on discounts/offers at point of sale
  • Handling warehouse stock including picking of parts, stock control/checking and ad hoc deliveries etc.

Essential Qualities include:-

  • Minimum GCSE Grade C / 4 (or equivalent) in English and Maths
  • Customer service skills
  • Good interpersonal and communication skills particularly over the telephone and face to face
  • Computer literacy including good knowledge of internet
  • Literacy and numeracy skills including mental arithmetic
  • Attention to detail/accuracy and the ability to work under pressure
  • Ability to work on own initiative and as part of a team
  • A confident and professional manner

Desirable Qualities include:-

  • Good parts identification and knowledge with previous parts department experience
  • Sales skills – ability to upsell by identifying and promoting related parts
  • Experience of taking and processing orders and invoicing
  • Knowledge of Parts systems and Kerridge software
  • Negotiation skills
  • Commercial vehicle parts experience
  • Motor factor experience
  • Driving Licence

Please note this role requires heavy manual handling.

To apply, please attach a CV and covering letter detailing your salary expectations below.

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Ref: CA

Working Hours 45 hrs p/w
Location Strood
Salary Based on skills and experience
Benefits Sick pay, pension scheme and 30 days holiday (including bank holidays)
Closing Date 30/09/2021
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